[BUG] Fix OneNote 2010 Sync With OneDrive (aka All Sections Disappear Bug 2017)
As of May 2017, users of Microsoft OneNote 2010 that sync their notebooks with OneDrive are experiencing an issue where all sections in their notebooks disappear. Users then have to manually sync all their notebooks which some users report will restore their sections temporarily. Eventually their sections will disappear again usually after an hour or two.
Screenshot of the problem:
We apologize for the inconvenience. This issue has been reported and resolved as per the following answers forum thread:
On a side note, I would like to point out that our uservoice forums are reserved for ideas and requests from users. For bugs please refer to use OneNote’s Answers forum:
-The OneNote Team
Ken Lebersfeld commented
Same thing happening to me. PLEASE FIX THIS!!
Fix this garbage please
INCREDIBLY FRUSTRATED USER commented
this is killing me and my daily work. microsoft, PLEASE PLEASE PLEASE FIX THIS AS SOON AS POSSIBLE.
i'm completely handicapped right now. i go into meetings thinking i have info that i don't and am not as effective.
i don't like the new onenote versions. they are inefficient to navigate. onenote 2010 has the best layout because the navigation is much easier when you can see all the notebooks on left, sections at the top, and notes on right.
mine only loses the sections when it syncs to onedrive.
i also have this issue. major issue.
A frustrated user commented
This is a major issue and inconvenience
Same huge issue for me. I use OneNote for my work everyday and this is causing me major issues!
Huge issue for my productivity - FIXIT!!!
This problem very negatively affects those of us who rely on OneNote for work. Makes it look very unprofessional when notes suddenly disappear in the middle of a meeting and I can't refer to anything that I need!
This is also happening to me... VERY frustrating! My notes disappeared during a meeting.
This all started last year and we were given a brief fix. Now it's happening again and even more aggressively and it's really becoming a bib problem, too. I've had nothing but problems today trying to retrieve information that I need from my OneNote folders. I'm starting to wish I hadn't allowed myself to become so reliant on Microsoft OneNote, or Office all together.
OneNote User commented
Much discussion on this topic recently. Hope they fix it soon:
Anonymous 2 commented
For the last couple of weeks, I have experienced all my notes disappearing sometimes a few times a day with the same error message Anonymous just posted. This is a bug in the syncing that occurred all of a sudden and is not fixed by repairing OneNote. Many users have experienced this problem, see here for more details: https://answers.microsoft.com/en-us/msoffice/forum/msoffice_onenote-mso_win10/onenote-sectionspages-disappeared/19c6b6dc-b07e-4e1c-8790-c903687c3d4e