OneNote per android v16.0.13127.20178 : Protected notes inaccessible with reason: "The section cannot be opened"
From android 10.1 on Huawei P30 Pro, using any of my three MS accounts, despite having full access to the unprotected notes, for all password protected notes, if I ask for access to a protected note I get the warning: "It is not possible open the section "- warning proposed even before entering the section password. So my mistake in typing the password or my forgetting it are excluded in advance.
Conversely, from any advanced and updated Windows browser (eg Edge Version 84.0.522.61 (Official Build) (64 bit)), for any of my three MS accounts, I have normal and full access to all notes, including notes password protected.
The attempts made in no particular order - all unsuccessful - to restore full access to my protected notes on OneNote for android were:
disconnection from OneNote and reconnection - from time to time - for each of the MS accounts: in this case all the notes are correctly loaded, but the password-protected ones continue to remain inaccessible as explained above.
1. clearing cache 2. clearing data 3. uninstalling OneNote from android, subsequent reinstallation and log-in of my main account containing the notes referred to in the object: also in this case all the notes are correctly loaded, but those protected by passwords continue to remain inaccessible as explained above.
Taking into account that the notes are mirror synchronized between Windows, android and vice versa, I can't imagine a solution.
I just found a partial solution, but it confirms the problem that I fear is a bug about something ...
Instead of giving a quick tap on the protected note, I give a long tap
until it appears a tick on the left then tap on the three dots at the top right > then "unlock section". In this case I can enter the password - which will work - with a slider already ticked and the warning that the next time you can unlock it with your fingerprint.
This last warning is not true: in fact, inserting the psw with the method just suggested will remain the only way to unlock the password protected sections.
OneNote bug, some android update or what?
Sorry for the length, I haven't been able to be shorter.
Regards . . .