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OneNote on Android: How to remove Warning "connection may charge extra... turn on airplane"


Since a few months, i have a Warning on Onenote (always when I use my normal mobile internet): "we noticed the connection you're on may charge extra. To turn off data usage, turn on Arplane mode in Settings".

The Warning civers one third of display (I have Motorolla Motto G4Plus).

The warning disappears when the mobile is connected to wifi.

How can I turn off this warning?



61 votes
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  • Anonymous commented  ·   ·  Flag as inappropriate

    Please remove this message! It is the only app I know that does this and does not let remove this useless message.

  • Kees commented  ·   ·  Flag as inappropriate

    Very annoying. In Europe there are no longer extra costs for roaming.

  • David Naylor commented  ·   ·  Flag as inappropriate

    What's the point of these forums of the requests are ignored by MS. I would also like to get rid of this annoying banner. It's a turn off for using the app.

  • Pierpaolo commented  ·   ·  Flag as inappropriate

    Same problem for me.
    Very annoying issue. It happens when I am roaming.

  • Wolfgang Greska commented  ·   ·  Flag as inappropriate

    Same problem with size, and the message is definitely wrong. My sync option is set to “wifi only“, I am not using wifi, so no costs should appear if onenote works correctly.

  • Svein Ingebrigtsen commented  ·   ·  Flag as inappropriate

    Dear Microsoft, how can it be that big an issue to disable this message. On a metered connection, typically on vacation and such, OneNote - on of your biggest and most popular apps, becomes nearly unusable. I cannot understand why? And this is not a new problem! First user voice over a year back.

  • Der motorang commented  ·   ·  Flag as inappropriate

    The warning eats half of my screen even if I set my sync option to "WIFI only". This is ridiculous!

  • Der motorang commented  ·   ·  Flag as inappropriate

    Sadly enough over half a year later we are still bothered with that annoying and undismissable message. I use free roaming inside the EU, this is plain ridiculous! Come on ...

  • Anonymous commented  ·   ·  Flag as inappropriate

    How can I take out this warning? It's really disturbing me... i can't use the app now.

  • Martin commented  ·   ·  Flag as inappropriate

    A dismissable notice should be sufficient. Please let us remove this message..

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm also getting this problem with a Samsung Galaxy A5 2017. I'm based in the UK but currently away in France, where there's no extra charge for data use. It's a huge nuisance - please, someone, let us get rid of it.

  • Martin Hinshelwood commented  ·   ·  Flag as inappropriate

    My phone is always on roam and I do not have a limit or extra costs while roaming. Allow me to dismiss this message...

  • Gregory commented  ·   ·  Flag as inappropriate

    Same here, using Samsung A5 2017 with Android v7.0
    The warning should either be dismissable or it should be possible to stop the app checking the bearer (i.e. WiFi or 3G) via the Settings menu.

  • Michael commented  ·   ·  Flag as inappropriate

    Another vote for getting the option to dismiss this message.
    My phone thinks it's roaming (it's a Huawei P10). It's not but I live with the R up in my status bar. So I presume that's where OneNote gets the info from. Fair enough.

    BUT LET US ACKNOWLEDGE THE WARNING to remove it. It doesn't take 33% of my screen. More like 10% which is still too much.

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